> For the complete documentation index, see [llms.txt](https://migration.game7.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://migration.game7.io/g7-network-migration/faq.md).

# FAQ

#### Timeline Questions

Q: Why is this happening?&#x20;

A: Game7 is migrating its on-chain operations to Arbitrum.

Q: What are the exact deadlines?&#x20;

A:

* August 15 - September 10: Bridge out period for liquid tokens
* September 12: Network freeze and snapshot of locked positions
* September 13: Locked tokens airdropped on Arbitrum

Q: What happens if I miss the deadline?&#x20;

A: Users are responsible for removing any liquid tokens from the chain by September 10. No refunds will be provided. Any locked tokens in staking positions will be automatically airdropped on Arbitrum and be available for trading immediately after September 13.

Q: Can I still use Game7 products during the migration period?&#x20;

A: Yes, all Game7 products will remain fully available during the migration period from August 15 - September 10.

#### Technical Questions

Q: How do I bridge out my tokens?&#x20;

A: Visit [build.game7.io](http://build.game7.io) and use our canonical bridge to transfer your G7 and USDC tokens to Arbitrum. Follow our step-by-step Bridge Out guide for detailed instructions. If you have staked positions that expire, you must unstake your tokens before you can bridge out. Please read the Unstaking Guide.&#x20;

Q: What wallet do I need?&#x20;

A: Use the same wallet you connected to the Game7 Portal. No new wallet setup is required.

Q: What are the gas fees?&#x20;

A: You will need at least 0.1 G7 tokens on G7 Network to complete the bridge out process.

Q: How long does it take to bridge out my tokens from the bridge?

A: The canonical bridge takes 60 minutes to complete the bridge out process. Please read the Bridge Out Guide&#x20;

Q: What if my tokens are staked?&#x20;

A: If your tokens are in locked staking positions, you don't need to take any action. You will receive them on Arbitrum by September 13. This means you will be receiving liquidity earlier than expected.

Q: What if the bridge fails or gets stuck during my transaction?&#x20;

A: If you encounter any issues with the bridging process, please refer to our comprehensive Bridge Out Guide for troubleshooting steps and support.

Q: Can I bridge tokens in multiple transactions or does it need to be all at once?&#x20;

A: Yes, you can bridge your tokens in multiple transactions - as many as you need to complete your migration.

Q: Will my wallet address be the same on Arbitrum?&#x20;

A: Yes, your Arbitrum wallet address will be the same as the one you used on the G7 Network.

#### Financial Questions

Q: Will I lose any tokens?&#x20;

A: No, your tokens are completely safe. We're committed to ensuring no user loses access to their tokens through this migration process.

Q: How does the airdrop work?&#x20;

A: We will take a snapshot of your $G7 locked staked positions on September 12 and airdrop the equivalent amount of tokens staked to your wallet address on Arbitrum by September 13. Game7 will not airdrop $USDC remains in users’ wallets.&#x20;

Q: If I didn’t bridge my liquid assets before September 10th, what would happen to my assets?

A: Users are solely responsible for bridging out any liquid (non-staked) $USDC or $G7 from the G7 Network by September 10. Game7 has no access to the funds owned by users.&#x20;

#### Support Questions

Q: Where can I get help?&#x20;

A: Read our comprehensive FAQ page, or join #support on Discord.&#x20;

Q: What if something goes wrong with my airdrop?&#x20;

A: You can submit a claim through our resolution form available [here](https://docs.google.com/forms/d/e/1FAIpQLSc_z9Y4IWV7yCD1BVVThSTT7jb9B8frt4op-W9WHy6QuLrM5g/viewform?usp=sharing\&ouid=108281780323688162916). Our support team will investigate and resolve any issues with 14 days. Deadline to submit the form is September 25, 2025.

Q: How do I report missing tokens?&#x20;

A: Use our [claim resolution form](https://docs.google.com/forms/d/e/1FAIpQLSc_z9Y4IWV7yCD1BVVThSTT7jb9B8frt4op-W9WHy6QuLrM5g/viewform?usp=sharing\&ouid=108281780323688162916). Provide your wallet address and email for investigation with 14 days.&#x20;

#### Token Economics Questions

Q: Will the $G7 token contract address change on Arbitrum?&#x20;

A: No, the $G7 token contract address on Arbitrum will remain the same as our existing contract.

Q: Are there any changes to tokenomics or total supply?&#x20;

A: No, the total supply and tokenomics remain unchanged. This is purely a network migration.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://migration.game7.io/g7-network-migration/faq.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
